Shipping and Returns
Shipping and Delivery
- Shipping times and costs will be specified at checkout. Most orders are fabricated and shipped within 5-7 days. Customers will be notified of any potential delays.
- We are not responsible for delays caused by carriers or force majeure.
Returns and Refunds
- Please review our Return Policy for details on returns, refunds, and exchanges.
- General returns are accepted up to 1 week after item is received, no questions asked.
- No limit on returns for exchange of defective items.
- Defective items must be shipped back to McClane Defense Co for evaluation after return authorization from McClane Defense Co.
- All returns can be initiated via email or phone.
- Once evaluated as defective, customers will receive a refund or replacement item within 7-10 business days. 10% restocking fee for non-defective items